cs-chicjewelry web store FAQ section

No. The prices are set. There will be some times that will be on clearance every now and then and discounts during special occasions but please do not haggle. I try to put prices as low as I can but this is a business after all.

I will be happy to answer any question you may have, just contact me via email at [email protected]. Response time will vary due to time zone differences.

Only those labelled Sterling Silver will be what you can wear. Sterling Silver is however more expensive than metal based earrings so will be a little bit more expensive. If you wish to change the wire to Sterling Silver please email me before hand so I can customize it for you but it will cost slightly more.

I will ship my items once payment has been received. This might take up to 2-5 days. Shipping will be from Sydney, Australia

$3.50 USD internationally and domestically. For insured Shipping check the categories section with shipping upgrade and purchase insured shipping there.

No I don't. The only custom orders I'll be making are the ones for change of wire to sterlings silver for earrings only.

If an item is out of stock then it most likely isn't going to be sold again unless I get my hands on the same material.

All NON INSURED packages are sent at buyers' risk. Sellers is NOT held responsible for loss or damage by the Postal service if the buyer does not CHOOSE to purchase extra services such as insurance. If Once the package leaves my hands and is dropped off at the post office, seller is no longer for what happens to the package. Seller is NOT held responsible for any lost or damaged packages. Once the seller drops off the package at the post office, it's out of her hands. Once again, seller is NOT held responsible for loss or damage by the postal service. Please be aware that all base pricing shipping you see does NOT include insurance, and all packages sent this way are at the buyers' risk. Although chance of something like this happening is less than 1%, please note, it still does happen. Seller is not responsible for wrong shipment if the address provided in the shipping portion of the order is incorrect.